Terms and Conditions

Effective Date: 1 December 2024

Welcome to LadyJ! By accessing or using our website (www.ladyj.com.au) and placing an order, you agree to comply with and be bound by the following Terms and Conditions. These terms outline your rights, obligations, and limitations when using our services.

1. Acceptance of Terms

By accessing, browsing, or using this website, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Changes to Terms

LadyJ reserves the right to modify or update these Terms and Conditions at any time without prior notice. The most current version will be posted on our website, and your continued use of the website after any such changes constitutes acceptance of the new terms.

3. Eligibility to Use the Website

You must be at least 18 years old to use our website or place an order. By using our website, you confirm that you are of legal age to form a binding contract.

4. Account Registration

To place an order, you may need to create an account. You agree to provide accurate and complete information and keep your account details up to date. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

5. Product Information and Availability

LadyJ makes every effort to ensure that the information provided about products, including descriptions, pricing, and images, is accurate and up to date. However, we do not guarantee the accuracy or completeness of this information. Product availability is subject to change without notice.

6. Orders and Payments

When you place an order on our website, you are making an offer to purchase the products selected. We reserve the right to accept or decline your order for any reason. An order confirmation will be sent to you once we have accepted your order and processed your payment.

Payment Methods: We accept Visa and PayPal.

Pricing: All prices are in Australian dollars (AUD) and include applicable taxes, unless otherwise stated.

7. Shipping and Delivery

Please refer to our Shipping Policy for detailed information on shipping methods, delivery times, and costs. By placing an order, you acknowledge that delivery times may vary due to factors beyond our control, such as carrier delays.

8. Returns and Refunds

Our Refunds Policy outlines your rights regarding returns, refunds, and exchanges. Please review this policy for information on how to request a return or refund and the terms that apply.

9. Promotions and Discounts

Promotions, discounts, and coupon codes are subject to availability and may have specific terms and conditions. We reserve the right to change or cancel any promotion at our discretion.

10. Intellectual Property

All content on the LadyJ website, including text, images, logos, and graphics, is the property of LadyJ or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or modify any content without express written consent from LadyJ.

11. Use of the Website

You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of or restrict the use of the website by others. Prohibited activities include, but are not limited to:

Using the website for any fraudulent, deceptive, or harmful purpose.
Attempting to gain unauthorized access to any part of the website, server, or database.
Interfering with the operation of the website through any means, such as viruses or other malicious code.

12. Limitation of Liability

To the fullest extent permitted by law, LadyJ is not liable for any indirect, incidental, special, or consequential damages that result from your use of our website or products. Our total liability, for any claim, is limited to the amount you paid for the product in question.

13. Indemnity

You agree to indemnify and hold harmless LadyJ, its officers, employees, and affiliates from any claims, damages, losses, or expenses (including legal fees) arising from your use of the website or violation of these Terms and Conditions.

14. Governing Law

These Terms and Conditions are governed by the laws of the State of Victoria, Australia. Any disputes relating to these terms or your use of the website will be subject to the exclusive jurisdiction of the courts in that state.

15. Privacy Policy

Your use of the LadyJ website is also subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

16. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:

Email: orders@ladyj.com.au
Phone: 1800 954 711
Online Contact Form: Click here

Thank you for choosing LadyJ. We appreciate your business and look forward to serving you!